Eventful Reflections: A Journey in Leadership

 

 

Maggie reflects on her pivotal experiences as an event organizer during her final year of study. She recounts her leadership roles in organizing IMPACT 2022 and the 2nd World Summit for Deans of Independent Schools of Hospitality and Tourism. These roles involved managing schedules, coordinating venues, overseeing VIP arrangements, and facilitating communication.

Maggie discusses the challenges she faced, particularly in time management and team communication, in a group of 30 members. She underscores the significance of effective delegation and fostering teamwork. Grateful for the guidance of her instructor, Ms. Pia Kwan, and opportunities for internships and exchange programs, Maggie acknowledges the development of her skills. She concludes by reflecting on the lessons in emotional intelligence and leadership, highlighting the importance of listening, supporting, and continual growth in leadership roles.

 


SHTM student

Ms. LAI Tin Wing Maggie
BSc (Hons) in Tourism and Events Management
School of Hotel and Tourism Management

Domain Expertise:

Scheduling and Coordination

As the program team leader for IMPACT 2022, Maggie was responsible for arranging schedules and coordinating venue logistics. This involved meticulous planning to ensure that events ran smoothly and on time.

VIP Management

Serving as the VIP team leader for the 2nd World Summit for Deans of Independent Schools of Hospitality and Tourism, Maggie oversaw VIP management, which included tasks such as contacting overseas deans, arranging transportation, and coordinating accommodations. This required attention to detail and effective communication to cater to the specific needs of VIP guests.

Communication and Participant Management

Managing participant communication was a crucial aspect of Maggie's role as a program team leader. She ensured effective communication channels were established to disseminate information and address participant queries, contributing to a positive event experience for attendees.

Time Management

Maggie encountered challenges with time management due to varying levels of experience among team members. She learned to allocate tasks based on individual capabilities and conduct regular meetings to monitor progress and ensure tasks were completed on time.

Problem-Solving and Adaptability

Organizing events inevitably comes with challenges, and Maggie learned to navigate them with problem-solving skills and adaptability. She addressed misunderstandings between team members and teams through effective communication, fostering a collaborative working environment and contributing to the success of the events.

 

Lifelong Learning Excellence:

Project Management and Teamwork

Maggie faced challenges with time management due to varying levels of experience among team members. She learned to allocate tasks based on individual capabilities, conduct regular meetings, and maintain open communication to ensure efficient use of time and resources.

Communication and Presentation Skills

Leading a team of 30 members required Maggie to excel in communication. She delegated tasks, balanced workloads, monitored progress, and provided support by actively listening to ideas and concerns. Clear and concise communication was key to aligning everyone with the team's vision and expectations.

Adaptability and Flexibility

Interning at an event company and participating in an exchange program broadened Maggie's perspective and enhanced her skills as an event organizer. These experiences taught her to adapt to different environments and learn from diverse cultural perspectives, fostering continuous growth and development.

Strategic Planning

Through organizing real-life events like IMPACT 2022 and the 2nd World Summit for Deans of Independent Schools of Hospitality and Tourism, Maggie developed strong event management skills. This involved tasks such as scheduling, venue coordination, VIP management, transportation arrangement, accommodation planning, and ensuring the smooth flow of events.

 


Inspiring Quotes:



Explore More:

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Domain Knowledge OER

Scheduling and Coordination

VIP Management

Communication and Participant Management

Time Management

Problem-Solving and Adaptability

Lifelong Learning OER

Project Management and Teamwork

Communication and Presentation Skills

Adaptability and Flexibility

Strategic Planning